People-inspired team
Our people are at the heart of everything we do. As a close-knit, family-style business, we are proud to foster a culture where individuals feel valued, supported, and invested in their work, because it’s their talent that drives our continued success.
Sustainability-driven
We know success is about more than just the service we provide. Clients and customers want to do business with companies they trust. At Lexington, we constantly driving our environmental and people welfare policies forward, helping to ensure ESG is at the heart of everything we do.
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About Lexington Reception Services
Seamless and Integrated Guest Services
Founded in 2013, LRS was built on a passion for hospitality and a commitment to excellence. From day one, our mission has been to deliver outstanding guest services by creating fully customised experiences that meet the unique needs, environment, and vision of each client. With over 10 years’ experience and a portfolio of contracts across the UK, we are recognised leaders in guest services, consistently delivering quality and excellence.
Our Approach
Working As One
Working closely together with our clients, we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.
Our Values
Service With Passion
At LRS, we live by our mission statement, which is to work with super people providing great service, having fun and enjoying success. It’s as simple as that.
As we change and grow we stay true to our core values. We believe it’s all about creating amazing guest experiences that are memorable for our customers for all the right reasons.
Effective Quality Management Systems
Lexington Reception Services has been awarded ISO 9001 certification. This is an internationally recognised standard that ensures services meet the needs of clients through an effective quality management system. The ISO 9001 accreditation demonstrates our commitment to providing a high-quality and consistent service to all of our clients and customers. It reflects the commitment of our team to ensure quality and provide the best possible service to our clients and their guests.
Awards and Certifications
